Terms & Conditions – Melbourne Auto Wreckers

By using our website (https://www.melbourneautowreckers.com.au) or purchasing goods/services from us, you agree to the following Terms & Conditions. Please read them carefully.


1. General Website Use

  • You must be at least 14 years old to use our website.

  • We may update these Terms & Conditions at any time, and your continued use means you accept the changes.

  • All content on this website is owned or licensed by Melbourne Auto Wreckers. You may only use it for personal, non-commercial purposes.

  • Do not use our website for unlawful, harmful, or fraudulent purposes.

  • We do not guarantee that all information on our website is free from errors and accept no liability for losses arising from its use.


2. Payment for Vehicles

  • Due to Victorian government regulations, we cannot pay cash for vehicles.

  • Payments are made via bank transfer or cheque only.


3. Copyright & Intellectual Property

  • All images, text, and designs are protected by copyright.

  • You cannot copy, distribute, or use our material for commercial purposes without our written consent.


4. Vehicle Collection – Your Responsibility

Before we collect your vehicle:

  • Remove number plates.

  • Remove all personal belongings (e.g., E-Tag, purse, keys, documents).
    We are not responsible for items left inside.


5. Parts Sales – Terms & Conditions

  • Warranty applies to parts only (unless otherwise stated).

  • Engines & transmissions come with a 3-month standard warranty.

  • Warranty does not cover consumables (gaskets, filters, plugs), oil leaks, overheating, or misuse.

  • Turbochargers are considered accessories and are only guaranteed to work at startup.

  • Parts must be installed by a licensed mechanic.

  • Warranty is void if parts are incorrectly fitted, poorly maintained, modified, dismantled, or used for non-original purposes.


6. Installation Requirements

Before fitting engines, gearboxes, or other mechanical parts:

  • Check and replace timing belts if needed.

  • Replace oils, filters, and seals as necessary.

  • Ensure the cooling system is in good condition.

  • Diesel engines must have injectors and pumps serviced before installation.

  • Any overheating, lack of lubrication, or heat damage voids the warranty.

  • Keep your purchase invoice – warranty claims require proof of purchase.


7. Changeover Policy

  • Engines, transmissions, and gearboxes are sold on a changeover basis unless stated otherwise.

  • Old units must be drained, packaged, and returned in the same condition as received.


8. Returns & Refunds

  • Returns must be in the same condition as sold.

  • A 20% restocking fee applies to refunds.

  • We offer 100% store credit for future purchases.

  • No refunds or exchanges for:

    • Special order items

    • Cut body sections

    • Electrical wiring looms

    • Wrong choice or change of mind

  • Shipping/freight charges are non-refundable.

  • Our maximum liability is limited to the original purchase price.


9. Disclaimer & Liability

We are not responsible for:

  • Labour or towing costs

  • Consequential damages or loss of income

  • Incorrect part fitment (it is your responsibility to check compatibility before installation)


10. Contact

For any questions about these Terms & Conditions, please contact:
Melbourne Auto Wreckers
Email: info@melbourneautowrecker.com.au
Phone: 0481 203 900
Website: https://www.melbourneautowreckers.com.au